Terms and Conditions

Anti-fraud awareness

Dear customer, we would like to remind you that our company will not proactively inform you of repeated deductions for orders, require you to operate various ATM settings, or inquire about credit card, remittance account and other personal information. If you receive a call starting with +886 and Anyone who claims to be our company's customer service staff, informs you that your order will be shipped twice due to operational errors, and can help you upgrade to VIP is a fraud group! Please call 165 anti-fraud hotline immediately, or contact our customer service at 02-25819665 during working hours from 10:00-18:00. Never make an unclear transfer or checkout, thank you.

Terms of Service

Thank you for your love and support for the Banfubi online shopping platform (hereinafter referred to as the "Platform"). These Terms of Service will constitute the relationship between you and Banfubi Co., Ltd. (hereinafter referred to as the "Company") regarding the use of this platform, Please read the complete terms of goods sales and other related legal relationships carefully. When you use this platform to provide services or purchase goods, it means that you have read, fully understood and agreed to accept all the contents of these terms of service.

1. The Company reserves the right to modify these Terms of Service and make an announcement after the modification to remind you to pay attention to such modifications and changes at any time. If you continue to use the services provided by this platform or purchase goods after any modification or change, you will be deemed to have You have read, understood and agreed to accept such modifications or changes.

2. If you are a person who does not meet the conditions of a person with full capacity for conduct under the Civil Code, you should only make purchases through this platform with the prior consent of your legal representative (or guardian). If there is a violation and the company suffers damage, you agree and understand that in this case, you and your legal agent (or guardian) shall be jointly and severally liable for damages.

3. Instructions for online ordering

(1) In addition to these Terms of Service, all information presented on all product sales pages and ordering processes on this platform (including but not limited to relevant transaction conditions, restrictions and instructions, etc.) are between the Company and you. part of the contractual relationship.

(2) The transaction conditions (including but not limited to price and product quality), product descriptions and shipping process planning of the products you purchase on this platform are all based on the service contract signed between the supplier and the company. If the transaction conditions (including but not limited to price and product quality), product descriptions and shipping process planning cause consumer disputes, you should make a claim for relief from the supplier. Our company is willing to assist. However, as an e-commerce platform, we The company only provides marketing services and has no involvement in any disputes caused by the circumstances mentioned in this item.

(3) Once you complete the ordering process on this platform in accordance with the methods, conditions and procedures specified on the web page, it will be deemed that you are willing to order the product or product in accordance with the terms of this agreement and the agreed content, transaction conditions or restrictions stated on the relevant web page. Serve. In addition, if there is any change in the contact information (such as address, phone number, etc.) you provided when ordering, please call 02-2581-9665 or write to lulu@banfubi.com immediately to make changes. Otherwise, you may not deny the information on the grounds that the information does not match. Ordering behavior or refusal of payment.

(4) After you complete the online ordering process on this platform, the system will automatically send you a notification letter via email or other means. This notification is only to confirm your order information and does not mean that the transaction has been completed or the contract has been completed. has been established, the company still has the right to reserve the right to accept your order. If the transaction conditions are incorrect, the goods are out of stock, or the service cannot be provided, the company will contact you immediately.

(5) All price terms marked as "recommended selling price", "discounted price" or similar meanings on this platform are the selling prices recommended by suppliers or service providers and do not represent any specific region, merchant, or Or the actual transaction price at a specific time.

(6) For all goods and services you order, the supplier who provides the goods is responsible for the quality, after-sales service and warranty, and is responsible for providing you with them in accordance with the conditions stipulated in the service contract signed with the company. Our company has nothing to do with quality commitments, warranties and after-sales services, but we are responsible for the e-commerce platform. Unless otherwise agreed in these terms of service, our company promises to assist you in solving any problems related to the consumption process on this platform. Doubts or disputes arise.

(7) Regarding the goods or services you ordered, the freight calculation and payment method are determined according to the records on the sales page of each product and service and the relevant web pages in the order process; if not recorded, the freight will be borne by the supplier.

(8) You can choose the delivery location and method of the goods or services you ordered in accordance with the methods, conditions and restrictions recorded on the sales webpages of the goods or services and the relevant webpages in the ordering process.

(9) All online purchases you make on this platform and matters related to such transactions are expressed in the form of electronic documents; the system of this platform will record your relevant electronic transaction information, and you can also log in via the Internet. After logging into the system, check the relevant transaction information yourself. If you find that the transaction information is incorrect, please contact the company immediately.

4. Instructions for returns and exchanges

(1) According to relevant laws and regulations, you have the right to wait for seven days from the day after the goods arrive (consecutive counting including holidays). However, no return or exchange service will be provided after the period.

(2) Please note that the hesitation period is not a trial period, but is only for your evaluation and appreciation of the product. Therefore, products that can be returned or exchanged must be in "new condition", "completely packaged" and "undamaged in appearance". Do not miss any accessories, gifts, invoices and details, or disassemble and inspect the product yourself, or damage the original appearance. The original outer box, original packaging and parts are all part of the product. If there are any lost, damaged or missing parts, it may affect your right to return or exchange the product, and the necessary fees to restore the product to its original condition may also be deducted based on the degree of damage. cost.

(3) Some products cannot be returned or exchanged due to their nature (such as unpacked food, baby hygiene products, products that are easily perishable, products with a short shelf life, customized products, personal hygiene products, etc.)

(4) If you make a return or exchange because the product does not meet your expectations, you understand that you may need to bear the freight, remittance fees and other related costs incurred by the exchange.

5. You understand and agree that if the Company must bear compensation or compensation liability to you for any reason in accordance with the law or in accordance with the contract, the Company's compensation or compensation liability shall be the refund of the actual amount of the disputed transaction. The upper limit of liability for compensation.

6. Governing law and jurisdiction

(1) All online transactions, orders or actions you conduct with our company, as well as the terms of this agreement and all agreements on all related web pages, are governed by the relevant laws and regulations of the Republic of China.

(2) If there is a dispute between you and the Company due to these Terms of Service or any other legal acts related to this platform, negotiations shall be conducted in good faith and in good faith. If a lawsuit is involved, both you and the Company agree to use the name of Taipei, Taiwan. The local court is the court with exclusive jurisdiction of first instance.